At the Heart of Our Professions
Portrait of Eddy, Driver in the Logistics Team at Dussmann Food Services
Every morning, Eddy starts his day long before the first deliveries. From 6 a.m., he prepares his route methodically: checking the bain-marie containers in the thermoports, inspecting heating elements, cables, and seals, coordinating with the kitchen. Nothing is left to chance to ensure that each meal arrives in optimal condition.
Between 25 and 30 meals are delivered daily to homes, mainly for elderly people, but also for nurseries and schools. His role may seem logistical, but it is essential to the smooth running of the service and the quality of the support provided.
We are the last hand before the customer. Behind every meal, there is a person who matters.
Beyond the delivery, Eddy takes the time: a word, a smile, a few minutes of conversation—for some recipients, his visit is sometimes the only contact of the day.
In the afternoon, he continues with cold-chain deliveries for nurseries and collects empty containers from the previous day, ensuring continuity of service with the same rigor.
Eddy’s career path is atypical. With a degree in chemistry and biochemistry, he quickly realized that working behind a microscope was not for him.
His interest in sports, phytotherapy, nutrition, and physiotherapy naturally led him to the kitchen, where he could put his knowledge into practical use.
For the past two years, he has been working as a versatile driver for Dussmann Food Services.
For Eddy, the guiding principles of his work are simple: punctuality, precision, and care. He knows that organization is essential, as well as listening—to both clients and teams—and the ability to respond quickly to unforeseen events and find solutions.
Day after day, Eddy demonstrates that an employee can be both discreet and essential. Through his professionalism and attention to others, he fully contributes to the quality of service and the human connection that makes all the difference. Behind every meal delivered is genuine commitment, and above all, the willingness to care, far beyond simple logistics.